Aetna
Aetna plans may be accepted for telehealth psychiatric care. Coverage and network status can vary by plan, so I will verify your specific benefits before your first visit.
Contact me to verifyInsurance & payment
Insurance Accepted for Online Psychiatry
Understanding how to pay for care should feel simple. I can help you understand your benefits, what to expect at the first visit, and which option feels right for you.
A clear first step
Your coverage deserves a closer look.
Before your first visit, I verify the details that shape your cost so there are fewer surprises later.
Written & clinically reviewed by Jessica Campbell, DNP, PMHNP-BC, FNP-BC
Start with your plan
Accepted Insurance Plans
The plans below may be accepted at Campbell Telehealth. Participation can vary by state, employer, policy, and benefits package. I will verify your specific plan before your first appointment.
Cigna
Cigna plans may be accepted. Your benefits check will confirm whether your plan includes telehealth behavioral health care, what you may owe, and whether any authorization is needed.
Contact me to verifyUnitedHealthcare
UnitedHealthcare plans may be accepted, depending on the plan and state. Please share your member details so I can verify your specific coverage before care begins.
Contact me to verifyOxford
Oxford plans may be accepted for eligible telehealth services. Because benefits differ between policies, I will confirm your plan details during verification.
Contact me to verifyAnthem / Blue Cross Blue Shield
Anthem and Blue Cross Blue Shield plans may be accepted in some locations. Your benefits check is the best way to confirm your plan’s telehealth coverage and estimated patient responsibility.
Contact me to verifyOther Accepted Plans
Have a different plan? It may still be accepted. Contact me with your insurance information and I will help clarify whether your benefits can be used for care at Campbell Telehealth.
Contact me to verifyBefore we meet
Insurance Verification
I verify your benefits before your first visit whenever the information you provide allows. That means checking the plan details that affect telehealth psychiatric care and helping you understand what your insurance may cover.
A benefits check is helpful, but it is not a guarantee of payment. Your insurance company makes the final coverage determination after a claim is processed.
Start a benefits checkYour share of the cost
Copays & Deductibles
Copays, coinsurance, and deductibles vary by plan. I will confirm the information available during verification and explain what your plan indicates for an online psychiatric visit.
Another way to begin
Self-Pay & Out-of-Pocket Costs
If you prefer not to use insurance, or your plan is not eligible, a transparent self-pay option may be available. Contact me for current rates and to talk through what fits your needs.
Ask about self-payA patient-friendly overview
How Coverage Works
When your plan includes in-network telehealth benefits, the practice submits the visit claim using the information on file. Your plan then applies its own rules—such as a copay, deductible, or coinsurance—and sends an explanation of benefits.
In-network coverage is not the same for every member. Your employer, state, plan design, and current benefits all matter, which is why verifying your individual policy is important.
Questions worth asking
What Patients Should Verify
- 01Coverage for outpatient behavioral health or psychiatric care
- 02Your copay or coinsurance for telehealth visits
- 03Your remaining deductible and how it applies
- 04Telehealth benefits for visits with a psychiatric nurse practitioner
- 05Whether a referral or prior authorization is required
One conversation at a time
How to Schedule
Send a message with your questions about coverage, self-pay, or getting started. I’ll help you understand the next step.
Questions are welcome
Insurance and payment FAQ
Do I need a referral to use insurance?
Some plans require a referral or prior authorization and others do not. Check your member benefits and contact Campbell Telehealth so we can verify the details for your plan.
Do you accept my insurance plan?
Plan participation varies by payer, state, employer, and individual policy. Review the payer pages or contact Campbell Telehealth with your member information for a plan-specific benefits check.
How soon can my benefits be verified?
Verification timing depends on the information available and the plan. Send the details from your insurance card and the state where you will be located for care, and I will explain the next step.
What if I prefer to pay out of pocket?
A self-pay option may be available if you prefer not to use insurance or your plan is not eligible. Contact Campbell Telehealth for current rates and payment information.
Need urgent support? If you or someone else is in immediate danger, call 911. You can also call or text 988 for the Suicide & Crisis Lifeline. Campbell Telehealth is not an emergency service.